PRODUCT CLEANING & AFTERCARE


POLISHED CHROME

Polished Chrome is a hard finish but can be damaged by cleaning products and be depleted by excessive rubbing. It is also susceptible to water staining, hence it is not recommended for use in a hard water area. This finish can be installed in a residential application with high usage or in a commercial application subject to high frequency cleaning regimens, provided that suitable cleaning products are used.

We take great pride in the production of luxury pieces, and while our product is manufactured to the highest quality, special maintenance is still required.

For general day-to-day cleaning, wipe only using soapy water with a soft cloth

It is recommended that any trace of soap is rinsed off of the fixture and a soft cloth is used to lightly dry. Caustic household products such as drain and tile cleaners as well as substances like nail polish remover and toothpastes should not be allowed to remain on the surface of your fixtures.

As with all things, prevention is better than cure. Therefore, we recommend the occasional application of a nonabrasive wax to protect the surface, help maintain luster, avoid water spotting, and resist the buildup of lime scale.

However, if lime scale has been allowed to build up on the fixture, it can be difficult to remove without marking the surface . And in severe cases, it can eat into the plating surface which cannot be rectified.

Some bathroom cleaning products are aggressive or abrasive as a result of the chemicals used in the making of these cleaners. Such cleaning agents, particularly those that are used to remove lime scale (also identified as mineral deposits in water) can damage the chrome finish.

The only course of action is to select mild nonabrasive cleaners, which do not contain bleach, acids, alcohol, or ammonia. Test on a small area, preferably, which is not too prominent to test for any reaction. As you can appreciate, there are numerous makes of cleaners available and you should follow the manufacturer’s recommendations when using their product. As a guideline, we suggest that the cleaner should be applied using a soft damp cloth with a small diluted amount of cleaner. Apply to the affected area for a short period of time and watch closely ensuring that there is no reaction. Rinse off thoroughly and then repeat the process to remove the lime scale slowly and gently. We cannot be held responsible for any damages caused by cleaning products.

Once you have successfully removed any lime scale to an acceptable level, the regular application of a nonabrasive wax should keep your products looking good and help control the adhesion of lime scale.


BRUSHED NICKEL

Brushed Nickel is a fairly hard finish but can be damaged by cleaning products and be depleted by excessive rubbing. It is also susceptible to water staining, hence it is not recommended for use in a hard water area. This finish can be installed in a residential application with high usage or in a commercial application subject to high frequency cleaning regimens, provided that suitable cleaning products are used.

We take great pride in the production of luxury pieces, and while our product is manufactured to the highest quality, special maintenance is still required.

For general day-to-day cleaning, wipe only using soapy water with a soft cloth.

It is recommended that any trace of soap is rinsed off of the fixture and a soft cloth is used to lightly dry. Caustic household products such as drain and tile cleaners as well as substances like nail polish remover and toothpastes should not be allowed to remain on the surface of your fixtures.

As with all things, prevention is better than cure. Therefore, we recommend the occasional application of a nonabrasive wax to protect the surface, help maintain luster, avoid water spotting and resist the buildup of lime scale.

However, if lime scale has been allowed to build up on the surface it can be difficult to remove without marking the surface. And in severe cases, it can eat into the plating surface which cannot be rectified. If the Brushed Nickel surface is rubbed excessively, the Matt finish will become shiny (similar to Silver Nickel), which also cannot be rectified.

Bathroom cleaning products suitable for chrome finishes are not suitable for cleaning nickel products. This is due to the aggressive or abrasive nature of the chemicals used in the making of the cleaners, which are primarily designed to clean chrome plated finishes as it has a harder surface. Nickel is not as hard as Chrome and therefore can be damaged by the cleaning agent, particularly those that are used to remove lime scale (also identified as mineral deposits in water).

The only course of action is to select mild nonabrasive cleaners, which do not contain bleach, acids, alcohol or ammonia. Test on a small area, preferably, which is not too prominent to test for any reaction. As you can appreciate, there are numerous makes of cleaners available, and you should follow the manufacturer’s recommendations when using their product. As a guideline, we suggest that the cleaner should be applied using a soft damp cloth with a small diluted amount of cleaner. Apply to the affected area for a short period of time and watch closely ensuring that there is no reaction. Rinse off thoroughly and then repeat the process to remove the lime scale slowly and gently. We cannot be held responsible for any damages caused by cleaning products.

Once you have successfully removed any lime scale to an acceptable level, the regular application of a nonabrasive wax should keep your products looking good and help control the adhesion of lime scale.